Details - Sales & Customer Service Consultant

Sales & Customer Service Consultant

Apply now Job no: 494257
Work type: Salary
Location: Brisbane - CBD & Inner Suburbs
Categories: Administration & Data Entry, Administration & Data Entry

About Vita Group

Vita Group is an ASX listed company that strives to enhance people’s way of life across a range of brands, including Telstra, SQDAthletica, Sprout Accessories & Artisan Aesthetic Clinics.

Our point of difference lies in our ability to understand the needs of our customers and clients by taking the time to understand how we best create value for them and by doing so, provide holistic solutions that fulfill their needs and solve their challenges.

Role

Working as part of the centralised Sales & Customer Service team for our Telstra Business ICT division, you will deliver a high level of customer service through facilitation of Service Requests and provide customer support and after sales support for our business customers.

Responsibilities

  • Answer and resolve incoming calls and customer enquiries
  • Input customer data and track information
  • Process sales paperwork
  • Track, monitor and resolve order changes
  • Liaise with internal teams and external stakeholders
  • Provide an exceptional customer experience
  • Adhere to KPIs and systems compliance

About You

  • Excellent customer service and customer relationship skill
  • Ability to manage your time and prioritise issues in a high-volume fast-paced role
  • Profession written and verbal communication skills
  • Analytical, accurate, detailed and can work at pace
  • Desire to get involved in team activities and be part of a great team
  • Tertiary study highly regarded 

Benefits

  • Discounts on products from our strategic partners
  • Salary packaging
  • Education allowance
  • Child Care allowance
  • A paid day off on your birthday
  • A paid day off to volunteer

Apply today or view our careers page to learn further about our business and dynamic culture.

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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